Mattress Warranties – What you need to know

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Last Updated: August 2017

Mattresses, just like everything else on the market, come with warranties. From as little as 5 years to as long as 25 years, that warranty is there and it is designed to do one thing and one thing only, and that is make you feel safe and secure thinking that you have bought a quality item.

If you actually look into it however, you might find that it is actually a bit of a hoax, mostly because of the fact that it is very easy to void the warranty of a mattress without making an effort, and the general criteria for mattress warranties to be taken into consideration are hazy to say the least.

Voiding your warranty

As mentioned above, it is very easy to void the warranty on a mattress, and most of us do without even knowing.

Leaving aside the traditional “Do not remove this tag under penalty of law / warranty void” safety element, you can actually void the warranty of the mattress if the frame on which you are placing it is not a proper one.

Another thing that you can do in order to void the warranty of the mattress is soiling it or staining it, not to mention the fact that if fluid penetration occurs, regardless of the fluid, your warranty is voided.

What your warranty covers

It’s easy to think that your warranty will cover you if the mattress loses its support and comfort over time, however, that is not the case.

The only things that your warranty will cover are manufacturing errors, and that is viable if they are spotted within the first year. Otherwise it is scratched off as improper use.

Dips, lumps, a faulty structural element, these are the general things that your warranty covers.

Warranty claims and replacing the mattress

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If you make a warranty claim, you might end up paying some money, and it might turn out to be quite expensive as well.

First off, you have to make the claim and pay the fee in order for someone to come and inspect the state of your mattress and assess the condition that it is on.

If the mattress is found to be faulty and the faults are covered by the warranty, then you have to pay another fee for the defective mattress to be taken away and recycled.

Another fee must be paid for another mattress to be shipped to you.

Depending on the age of the mattress and the state in which it is in, you might end up paying a part of the price for a replacement one.

Conclusion

Mattress warranties are not really what they seem to be, and they end up giving you more headaches than they should.

One solid tip is going for a mattress that comes with a 25-year warranty by default because the bigger the initial warranty, the longer it will last and whatever happens, don’t pay for an extended warranty.

Take a look at our essential guides:

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